“Our integrated offerings position us as a leading Microsoft technology partner, highly skilled in designing and building innovative and efficient digital solutions for complex business challenges.”
Alithya is an award-winning Microsoft Partner that delivers innovative Microsoft ERP, CRM, Azure and Digital solutions and services in the cloud and helps its customers operate more securely and efficiently, stay compliant, provide better customer service, respond to changing market conditions, better manage inventory, scale across divisions and geographies, and increase visibility across organizations. “Our integrated offerings position us as a leading Microsoft technology partner, highly skilled in designing and building innovative and efficient digital solutions for complex business challenges. Alithya is part of the top 1% of Microsoft Dynamics partners worldwide,” says Russell Smith, President of Alithya—an Industrial Engineering and MBA graduate from Auburn University and Duke University—armed with more than 30 years of experience in the business world.
Today, Alithya has widened its advanced application development and software quality assurance offering and now exceeds 3,000 employees. The company’s expertise includes consulting and digital application development in the manufacturing, insurance, finance, government services, healthcare, and telecommunications sectors.
According to Russell, to be successful, companies should get comfortable with spending time identifying the business outcomes an implementation of CRM or ERP is intended to enable, which is being observed now. Defining and communicating these outcomes to the organization is key if leaders hope to build the momentum to deploy a new solution with maximum impact. Far too many companies miss the link between the outcomes they define and the expectations they set for adoption. So often, adoption becomes about just using the solution. They miss that just using the solution will not necessarily deliver the outcomes they are hoping for. Expectations for initial adoption must be focused on the people, functionality, and processes that support those outcomes. “With your adoption criteria defined and expectations clearly communicated you will be ahead of the game in a big way. What you have done is create a direct connection between the outcomes you envision and what you need the users to do in the CRM or ERP solution.”
We deliver valuable Microsoft Dynamics 365 training and services to ensure you get the most out of your investment. We help you identify goals, create plans and deploy sustainable solutions that work for your business. In essence, we help you set yourself up for success with Microsoft technologies with our expertise in the ERP, CRM, Business Intelligence, Office 365, Microsoft Azure, Digital Applications, Portals and eCommerce, and Applications Integration. Ultimately, data drives your bottom line. The companies that can transform the immense amount of data available today into insights their employees can use to strengthen customer engagement, optimize operations, prevent threats, and capitalize on new opportunities will come out ahead. Alithya’s experts will help you build a data and analytics strategy on a solid foundation, starting with understanding your strategy for growth, your current data architecture, and your future needs. We’ll help you create a roadmap for success.
